Virtual Assistant for Tree Service Company: Customer Support & Scheduling (Jobber experience a plus)
We’re a growing tree service company based in the U.S. looking for a reliable and tech-savvy Virtual Assistant to help us handle incoming customer calls, create first-round job estimates (must feel comfortable using ChatGPT), and coordinate with our small field crew. This is a part-time, long-term role with flexible hours — perfect for someone who’s organized, friendly, and confident managing tasks independently. We use Jobber for our CRM. Ideally we're looking for someone familiar with Jobber.
Requirements:
- generally savvy with CRMs and a self-learner
- must have a great telephone presence
- be available to take calls on your own cell phone via ATT Office @ Hand app and communicate via text (also through the app)
- schedule in person visits for official estimates
- coordinate schedules for service
- ensure all customer contacts are loaded into a CRM, which we haven't set up yet
- manage invoicing/billing
We typically manage 2-4 jobs per week.