Virtual Administrative Assistant (GoHighLevel)

<p><span style="color: rgb(34, 34, 34); font-size: 10pt">At <span style="font-weight: bold">EX Squared LATAM,</span> we are a digital transformation company focused on building innovative, high-impact technology solutions that drive real business value. We partner with top-tier clients across global, regional, and local markets, fostering a collaborative, inclusive, and innovation-driven culture where your ideas truly matter.</span></p> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Role Overview</span></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt">The <span style="font-weight: bold">Virtual / Administrative Assistant</span> will serve as the operational backbone of our client's day-to-day business. Working directly with the Founder & CEO, this role ensures that communications, scheduling, client follow-ups, and internal workflows run without friction.</span></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt">This is a high-visibility, cross-functional role ideal for someone who thrives in a fast-moving startup environment, takes ownership without being asked, and is comfortable learning new tools quickly. GoHighLevel CRM experience is mandatory, as it serves as the central operating system across the entire team and client base.</span></p> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Location</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Fully remote position within LATAM.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Contract Duration</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Long-term </span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Language Requirement</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Advanced English</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">What you'll do</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Manage the CEO's inbox: filter, prioritize, draft routine responses, and ensure timely follow-up on all pending communications.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Coordinate and schedule meetings, calls, and calendar events across multiple time zones.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Track and follow up on internal and external deliverables — clients, subcontractors, vendors, and partners.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Support invoicing operations: generate invoices, track payment statuses, and record transactions in the system.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Maintain and update GoHighLevel CRM records — contacts, pipelines, deals, and task assignments.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Prepare documents, decks, and basic reports as requested by the CEO or project team.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Research and compile information (vendors, pricing, tools, content) to support business decisions.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Coordinate routine client communications: confirmations, reminders, and status updates.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Support onboarding of new clients by organizing intake materials and scheduling kick-off touchpoints.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Handle ad-hoc administrative tasks aligned with CEO priorities and business needs.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">What you'll bring</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">CRM & Operations: Hands-on experience with GoHighLevel is mandatory — contact management, pipeline updates, and task tracking.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Communication: Fluent English (written and verbal, B2/C1+) — daily communication with client, contacts, and vendors in Canada.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Productivity Suite: Proficient in Google Workspace: Gmail, Calendar, Docs, Sheets, and Drive.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Organization: Demonstrated ability to manage multiple priorities and deadlines without losing detail.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Administrative Skills: Experience with scheduling, inbox management, invoicing support, and document preparation.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Discretion: Ability to handle confidential client and business information with professionalism.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Experience: 2+ years in a virtual assistant, administrative coordinator, or executive support role.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Performance Competencies</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Exceptional follow-through: nothing falls through the cracks, and status is communicated proactively.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Strong written communication — clear, professional, and concise in both internal and client-facing messages.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Highly organized with a systematic approach to managing tasks, files, and information.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Discretion and trustworthiness when handling sensitive business and client information.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Proactive mindset — anticipates needs, flags issues early, and moves without waiting to be asked.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Quick learner and adaptable to new tools, workflows, and evolving priorities in a startup environment.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">What will make you stand out</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Prior experience supporting founders, executives, or agency leadership in a remote setting.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Familiarity with project management tools such as Asana, ClickUp, Notion, or Monday.com.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Basic experience with invoicing, billing systems, or light bookkeeping.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Exposure to digital marketing agency workflows (client projects, creative briefs, campaign timelines).</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Working knowledge of Canva or similar tools for basic document and presentation formatting.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Experience signing and managing NDAs or client confidentiality agreements.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Why EX Squared?</span></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt">At EX Squared, we believe in building strong, collaborative teams that create meaningful impact. You’ll work alongside talented professionals across the region, contributing to innovative projects while continuing to grow your career in a supportive, flexible, and people-focused environment.</span></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt">We value curiosity, ownership, continuous learning, and open collaboration, creating an environment where professionals can thrive, grow, and make a meaningful impact.</span></p> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">What We Offer</span></p> <ul> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Competitive compensation in USD.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Access to learning platforms and professional development opportunities.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Flexible work environment.</span></li> <li><span style="color: rgb(34, 34, 34); font-size: 10pt">Collaborative and multicultural teams.</span></li> </ul> <p><br></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold">Eligibility Note</span></p> <p><span style="text-decoration: underline"><em><span style="color: rgb(34, 34, 34); font-size: 10pt; text-decoration: underline">This opportunity is only available to candidates currently residing in Latin America or Brazil. Applications outside these regions will not be considered.</span></em></span></p> <p><span style="text-decoration: underline"><em><br></em></span></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt">Ready to become an EXpert?</span></p> <p><span style="color: rgb(34, 34, 34); font-size: 10pt">Join our EXperts team! #ApplyNow</span></p>

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