Software Quality Operations Specialist – Domain Expansion

Job Description:

  • Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools.
  • Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases.
  • Serve as the key link between AI/ML development and operational execution.
  • Design and implement robust quality control processes for both human and AI-generated outputs.
  • Act as the subject matter expert for our Software Quality Operations.
  • Provide technical leadership and consultation to stakeholders to enhance our workflows and quality.
  • Scale workflow from 16/5 to 24/7 coordinating with external stakeholders, vendor team, and FTE team.

Requirements:

  • BS/BA degree and 4 years of relevant work experience in QC or AV Software Quality Operations.
  • Increased competency in supporting all phases of the machine learning development life-cycle: data preparation, training, validation, deployment, and continuous monitoring.
  • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
  • Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations.
  • A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment.
  • Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment.
  • Demonstrated strong execution with ability to drive outcomes.
  • Ability to effectively and efficiently communicate with cross-functional stakeholders.

Benefits:

  • Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program.
  • Equity incentive plan.
  • Generous Company benefits program, subject to eligibility requirements.
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