Customer Service Remote (Chat Agents)
Customer Service Executive / Beauty Concierge (Remote)
Location: Remote
Employment Type: Full-Time
Responsibilities
- Handle customer enquiries via WhatsApp, calls and chat.
- Recommend suitable beauty services and explain treatments.
- Manage bookings, rescheduling and cancellations.
- Upsell services and packages.
- Follow up with enquiries to maximise conversions.
- Coordinate with planners and technicians.
- Deliver excellent customer service.
Requirements
- Excellent English communication.
- Previous customer service or sales experience.
- Strong knowledge of beauty services (Hair, Nails, Massage, Facials, Waxing, Threading, Eyelash, Hair Treatments, Moroccan Bath, etc.).
- Comfortable using CRM and WhatsApp Business.
- Detail-oriented and able to multitask.
Pay: AED3,000.00 per month
Work Location: Remote