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Airline Customer Service Agent | Free Flights & 401(k) Match

July 31, 2026

Southwest Airlines is seeking a Customer Service Agent in Saint Paul, MN. The role involves greeting and assisting travelers at the airport, handling ticketing, check-in, and reservations with POS devices, and resolving issues such as oversells or delays.

The position requires strong communication skills, the ability to work with a team in a fast-paced environment, and adherence to safety procedures. Union-based shifts vary across mornings, evenings, weekends, and holidays.

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